Duke Chung, Chief Executive Officer, co-founded Parature in 2000, with a vision to provide superior customer support solutions accessible via the Internet. Today, Parature serves over 8 million registered users at hundreds of organizations worldwide, including industry leaders such as ATI, Office Depot, Thomson, Linden Labs, Advantage Rent-a-car and Florida State University.

Duke is recognized as one of the top up-and-coming entrepreneurs in the Northern Virginia region. In 2002, Washington Techway magazine named Duke as one of the area’s top under-30 technology executives. Duke was also selected to the 2002 MindShare Class, an exclusive, by invitation only program for CEOs of the most promising high tech start-up companies in the Greater Washington Metropolitan region. In 2005, Duke was a contributing author for Inside the Minds: Software Leadership Strategies: CRM, Integration, ERP, & Storage Solutions CEOs Offer Best Practices & Keys to Success in the Software Industry by Aspatore Books. In the chapter entitled "Providing a Web-based Solution", he shares his vision for how the Internet will change the way companies support their end users. In 2006, Duke was named to Fast Company Magazine’s Fast 50. In 2007, Washingtonian magazine named Duke into the Power 150 as a rising star, a group recognized as the regions most influential people.

Duke is a frequent speaker at events including the Darden School of Business, Georgetown University, University of Maryland, Netpreneur, SearchCRM and Potomac Executive Biz.  Duke also serves as a Board Director of the Monte Jade Science & Technology Association.

Throughout his career, Duke has had the insight to recognize the true benefits of providing a service over the Internet. Prior to Parature, Duke co-founded Limespot, a company focused on providing students vital campus information over the Internet. While at Limespot, Duke saw first hand the benefits of delivering an application over the Internet, as opposed to delivering installed software, due to the reduction in infrastructure cost and human requirements. The realization of strategies in which the Internet could improve the way business is done became the foundation for how Parature would be built.

Duke holds a B.S. in Operations Research and Industrial Engineering from Cornell University.